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Contact

For support, account questions, content issues, or business questions, email support@northprep.ca.

You can also use the feedback button on the site to report bugs, confusing wording, broken audio, or anything that does not feel right.

NorthPrep is an independent practice platform and is not affiliated with Paragon Testing Enterprises or any official CELPIP test provider.

Helpful details to include

  • The page or test you were using.
  • What you expected to happen.
  • What actually happened.
  • Your browser or device if it looks like a technical issue.