FAQ

Is NorthPrep free?

You can start free. Try a quick demo without signing up, then create a free account to unlock free practice tests in every skill.

What is included in Pro?

Pro passes include the complete practice library, five full mock tests, AI-assisted Writing and Speaking review within the plan allowance, and progress tools. Choose 7 days for CA$9.99, 30 days for CA$24.99, or 90 days for CA$49.99. One payment, with no subscription or automatic renewal.

Is NorthPrep official CELPIP material?

No. NorthPrep provides independently created CELPIP-style practice and is not affiliated with, endorsed by, or approved by Paragon Testing Enterprises.

Can NorthPrep guarantee my score?

No. NorthPrep helps you practise and improve, but we cannot guarantee a specific CELPIP score, CLB level, immigration result, or exam outcome.

Can I practise Speaking and Writing?

Yes. Both modules include timed practice, model responses, and AI-assisted feedback where available.

What browser should I use?

Use a current version of Chrome or Edge, especially for Speaking recording. Allow microphone permission before starting.

Can I get a refund?

Refund eligibility depends on the circumstances and applicable law. Read the Refund Policy.

How do I contact support?

Email support@northprep.ca.